LACs work under contract to the NDIS and link people with disabilities, both with and without NDIS funding, to information and support in their community. 

You are one of those supports, therefore LACs in your area would want to know all the services that are available in the community, including yours. 

Keeping current with local services can be challenging for LACs, so it only makes their job easier to know about your service and why your clients love it.

Plan managers help NDIS participants manage the funding in their NDIS plan. They help monitor funds and provide financial reporting.

They don’t link participants with services in the community, but they are expected to uphold participant rights as consumers and encourage participants to make informed choices about their services¹.

Introducing yourself and your services can be a positive step forward to start collaboration conversations.

¹NDIS Guide to Plan Management

Support Coordinators assist participants to build the skills you need to understand, implement and use your plan. A support coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community.

Their job would definitely be easier if they knew about your service. You can reach out personally and meet support coordinators at expos and other events to start collaboration conversations.

The registration process can take months, and there can be significant wait times, however you can use this time to engage your first clients.

You don’t need to be registered to deliver services to participants who self-manage or have a plan manager for the services that you provide. You do need to use your operational processes and build up records like completed service agreements and consent forms as evidence for your audit.

Engaging clients early can give your business a financial kick start, and the opportunity to fine-tune and improve your business processes.