Navigating the NDIS can be a really tricky task, even for seasoned NDIS providers and particularly when you are supporting participants with complex needs. Having an understanding of the various phases: from pre-planning, to plan implementation, coordination, and reassessment is crucial to ensuring that your participants receive the support they need to live fulfilling lives.
Here, we’re sharing how our Support Coordination service is specifically designed to support NDIS providers in helping NDIS participants transition smoothly through each phase. Because, perhaps surprisingly, the key to actually changing lives as an NDIS provider goes beyond empathy, inspiration and a drive to provide support. It’s actually having a plan.
The National Disability Insurance Scheme (NDIS) is a critical support system for Australians living with a disability or mental health condition, providing funding for services and supports that help them live more independently and participate fully in their communities. However, for participants with complex needs, navigating the NDIS can be challenging. This is where our Support Coordination service comes in. We work with each participant and their chosen supporters to co-design, implement and monitor their best-fit support network. By providing expert guidance and support throughout the entire process, we help ensure that participants can transition smoothly and safely from pre-planning to plan implementation, coordination, and reassessment.
The Importance of a Plan for Providers
Having a well-structured plan is essential for achieving the best outcomes for NDIS providers as well as participants. A detailed and personalised plan not only helps in identifying the right services and supports, but also ensures that all compliance requirements are met. At KHES, our approach is comprehensive, covering every single requirement of NDIS compliance to ensure that their participants receive these services as part of a tailored best-fit support network. Here’s how our services are structured to transform the lives of NDIS participants and providers alike.
NDIS Business Planning Pack
Our NDIS Business Planning Pack offers 6 x Monthly Masterclass Mentoring Sessions with a dedicated NDIS Business Coach. This service is crucial for providers who are in the initial stages of their NDIS journey. Here’s what we offer:
- Service Offering Decisions: We help you decide on what services you will offer under the NDIS. This ensures that you can provide the most relevant and needed supports to your participants.
- Understanding Compliance Requirements: Compliance is key in the NDIS landscape. We help you better understand what your compliance requirements are for these NDIS services, ensuring that you meet all necessary standards and regulations.
- Strategising Visibility: Being found by NDIS participants is crucial. We help you strategise how you will be found by NDIS participants, ensuring that your services are accessible to those who need them.
- Registration Guidance: We help you decide whether to be a registered or unregistered provider. This decision is crucial as it impacts the range of services you can offer and your eligibility for certain funding.
- Business Planning Process: We guide you through the business planning process from idea to being operations-ready. This includes providing you with a free business plan template to streamline your planning process.
Achieving NDIS Business Compliance Pack
Our Achieving NDIS Business Compliance Pack includes 12 x Monthly Masterclass Mentoring sessions with a dedicated NDIS Compliance Consultant. This service is designed to ensure that your business is audit-ready and compliant with all NDIS standards. Here’s what it entails:
- Audit Readiness Assessment: We thoroughly assess your current audit readiness, identifying any potential compliance gaps.
- Customised Compliance Report: We prepare your customised compliance report highlighting any potential compliance gaps, ensuring you know exactly what needs to be addressed.
- Audit-Ready Action Plan: We prepare your customised Audit-Ready Action Plan with recommendations to address any compliance gaps identified. This plan is tailored to your specific needs, ensuring you can achieve full compliance.
- Policy and Procedure Updates: We prepare or update your customised policies, procedures, and other documents aligned with the latest versions of the applicable NDIS practice standards. This ensures that your documentation is always up-to-date and compliant.
BONUS: Audit Success Guarantee: This service comes with an NDIS audit success guarantee, providing you with peace of mind that you will pass your audit successfully.
Building NDIS Business Best Practice Pack
Our Building NDIS Business Best Practice Pack includes 18 x Monthly Masterclass mentoring sessions with a dedicated NDIS Best Practice Consultant. This service focuses on continuous improvement and ensuring that your business operations align with the latest NDIS practice standards. Here’s what we offer:
- Continuous Improvement Guidance: We guide your continuous improvement efforts and ensure your policies, procedures, and other documents are updated to align with the latest NDIS practice standards.
- Corrective Action Coordination: We coordinate your corrective action efforts and readiness for your next audit, ensuring that you are always prepared and compliant.
- Best Practice Integration: We use your audit reports and continuous improvement suggestions to co-design and build elements of best practice into your business operations. This ensures that you are always operating at the highest standards.
BONUS: Audit Success Guarantee: This service also comes with an NDIS audit success guarantee, providing you with the assurance that you will meet all compliance requirements and pass your audit.
What Does This Mean for NDIS Participants?
These services are designed to transform the experience of NDIS participants by ensuring that they receive the highest quality support and services from best-fit NDIS providers. By helping providers meet compliance requirements, strategise their viability, and continuously improve their practices, we ensure that participants can access the supports they need, when they need them. This leads to better outcomes and a higher quality of life for participants.
Navigating the NDIS can be complex, especially for participants with diverse needs. However, with the right support and a well-structured plan, it is possible to achieve excellent outcomes. Our Support Coordination service is designed to provide NDIS participants with the guidance and support they need to transition smoothly through each phase of the NDIS process. By working closely with providers, we ensure that participants receive the highest quality support and services, leading to better outcomes – and a better quality of life.
Need help with understanding which of our services might be right for you? Tap here to contact KH Empowerment Services and chat to our expert team. We love providing the support and guidance providers and participants need to ensure a smooth and successful NDIS experience.